Privacy Policy

Introduction

Ghimnaxxchroxxen is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate in our emotional intelligence training programs and use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us when you register for our programs, contact us, or interact with our services. This may include your name, email address, phone number, and any information you choose to share during group sessions or training activities.

Usage Information

We may collect information about how you access and use our services, including your browser type, pages visited, and time spent on our site.

How We Use Your Information

We use the information we collect to:

• Provide and improve our emotional intelligence training programs
• Communicate with you about our services, schedules, and updates
• Respond to your inquiries and provide customer support
• Send administrative information and program materials
• Analyze usage patterns to enhance user experience

Legal Basis for Processing (Privacy Act 2020)

Our collection, use, and disclosure of your personal information is governed by the Privacy Act 2020 (New Zealand). We process your information only where we have a lawful basis, including:

• Your consent when you register, contact us, or agree to specific uses
• Performance of our contract with you to provide the services you have requested
• Our legitimate interests in operating and improving our programs, where those interests are not overridden by your rights
• Compliance with legal obligations under New Zealand law

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of our participants
• With service providers who assist in operating our programs, subject to confidentiality agreements

Confidentiality in Group Settings

We take confidentiality seriously in our group sessions. All participants are required to maintain confidentiality regarding information shared by other group members. However, we cannot guarantee absolute confidentiality due to the group nature of our programs.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Under the Privacy Act 2020 you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information, subject to legal obligations
• Withdraw consent for certain uses of your information
• Complain to the Office of the Privacy Commissioner (New Zealand) if you believe your privacy has been interfered with

To exercise these rights, contact us using the details in the Contact Information section below.

International Data Transfers

Your information may be stored and processed in New Zealand. Where we use service providers or tools that transfer or store data outside New Zealand (for example, certain Google services), we take steps to ensure your information is protected in line with the Privacy Act 2020 and any applicable contractual or technical safeguards.

Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes set out in this policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymise it.

Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to delete that information.

Third-Party Services

We may use the following third-party services that collect or process information. Each has its own privacy practices:

• Google Ads conversion tracking – to measure the effectiveness of our advertising
• Google Ads remarketing – to show relevant ads to visitors who have previously visited our website
• Google Analytics – to understand how visitors use our website (e.g. pages visited, session duration)
• Google Maps API – to display maps or location information on our website

For more information on how these providers use data, please refer to their respective privacy policies (e.g. Google Privacy Policy).

Use of Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences or our cookie consent options. For more information, see our Cookies Policy.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the date at the top. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: talk-@ghimnaxxchroxxen.world
Phone: +6478562227
Address: 24 Grey Street, Hamilton East, Hamilton 3216, New Zealand